What is wrong Tata Indicom?

What is wrong with your Internet billing? You have a scheme called as post-paid connection and you take the entire months plan charges in advance. Well thats another thing. What about the billing? Earlier the bills used to be sent by courier at the start of every month, and in between you discontinued sending the bills by courier. Asked an extra sum of 50 Rs to get the bill couriered! but that is incase you need a physical bill. You promise to send an email with the bill details for the amount you have to pay for your Internet Account. Everything was fine with the electronic bills, but from the last two months I havent recd any email except for the long lists of paid services you provide. Do you expect everyone to login to their account, check if the bill has been issued, what amount they have to pay everytime, each month again and again? And if we are late, you never miss an opportunity to call up and say that the bill payment is due.

All I need is the bill directly physically or by mail.

Leave a Reply